Help Desk Support Skills
ITE 180
Credit Hours: 3
CRN: 42850
Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution.
Read Full Course Description
Semester: Spring 2024
Sign up with your college navigator
Start Date: Jan 16, 2024
End Date: May 06, 2024
Community College: Northern Virginia