Help Desk Support Skills

Help Desk Support Skills

ITE 180
Credit Hours: 3 CRN: 20440
Emphasizes instruction in customer support techniques required for analyzing and coordinating software and hardware solutions for end-user needs. includes evaluation and communication techniques required to provide help desk support necessary to transfer knowledge and enable implementation of a solution. Read Full Course Description
Semester: Spring 2024
Start Date: Feb 06, 2024 End Date: May 06, 2024
Community College: Germanna
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